Effective date: 01/01/2024
Company: Projek Ltd (“we”, “us”, “our”)
Registered in: England & Wales
Company number: 15016616
Registered office: 118 Tranmere Road, SW18 3QT
Contact: hi@projek.co.uk 0203370 7715

We are committed to protecting your privacy. This policy explains how we handle your personal data when you visit [projek.co.uk] or interact with us.

No marketing promise: Any information you enter on our website will not be used for marketing purposes. We do not send promotional emails or texts based on website submissions.
 

Projek Ltd is the data controller of personal data collected via our website and related services in the UK.

We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.

We collect and process only what is necessary:

• Contact details (e.g., name, email, phone) when you submit an enquiry or request a call-back.
   
• Project information you provide (briefs, documents, images).
   
• Communications with us (emails, messages, notes of calls).
   
• Technical data (IP address, device/browser type, pages viewed, timestamps) for security and to maintain site performance.
   
• Cookies (see Section 10).
   

We do not intentionally collect special category data via the website (e.g., health, ethnicity). Please avoid including such information unless strictly necessary.

We will not use your information for marketing. We process data for:

• Responding to enquiries / providing quotes — Contract or Legitimate Interests.
   
• Carrying out a contract with you — Contract.
   
• Managing our relationship (e.g., project updates, billing) — Contract or Legitimate Interests.
   
• Improving the site and ensuring security (e.g., logs, fraud prevention) — Legitimate Interests.
   
• Legal/Regulatory obligations (e.g., tax records) — Legal Obligation.
   

We do not rely on automated decision-making that produces legal or similarly significant effects.

We only share data when necessary:

• Service providers / processors (e.g., website hosting, email, cloud storage, IT support) under written contracts that require confidentiality and UK GDPR compliance.
   
• Professional advisers (accountants, lawyers, auditors) where needed.
   
• Authorities where required by law (e.g., HMRC, courts, police).
   

We do not sell personal data.

Some service providers may be located outside the UK. Where transfers occur, we use appropriate safeguards such as the UK International Data Transfer Agreement/Addendum or other lawful mechanisms to protect your data.

We keep personal data only as long as necessary for the purposes described:

• Enquiry data: typically up to 24 months after last contact.
   
• Contract and billing records: typically 6–7 years to meet legal/tax requirements.
   
• Technical/security logs: typically up to 12 months, unless needed longer to investigate issues.
   

When no longer needed, data is securely deleted or anonymised.

Under UK GDPR you have rights to:

• Access your data and receive a copy.
   
• Rectify inaccurate or incomplete data.
   
• Erasure (“right to be forgotten”) in certain cases.
   
• Restrict or object to processing in certain cases.
   
• Data portability for data you provided to us, where processing is based on consent or contract and carried out by automated means.
   

To exercise your rights, contact [Insert email].
You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk | 0303 123 1113. We’d appreciate the chance to resolve your concern first.

We use technical and organisational measures to protect personal data (access controls, encryption in transit where appropriate, secure storage, least-privilege access, staff confidentiality). No system is perfectly secure, but we continually work to safeguard your information.

• We use essential cookies to make the site work (e.g., session management, security).
   
• We may use analytics cookies to understand site performance and errors.
   
• We do not use advertising or marketing cookies.
   

You can control cookies via your browser settings. Blocking essential cookies may affect site functionality.

Our website is not directed at children under 13. We do not knowingly collect data from children via the site.

Our site may link to third-party sites. Those sites have their own privacy notices; we are not responsible for their content or privacy practices.

Unless a client has expressly provided or retained rights to specific assets, all media on this website is owned by Projek Ltd. Where client-supplied media is used, it remains the property of the client or is used under licence/permission. (This clause is included here for clarity; detailed IP terms are set out in our project contracts and/or website Terms.)

We may update this notice from time to time. The latest version will always be posted on this page with the effective date at the top.

For questions or to exercise your rights:

Projek Ltd
[Insert registered office address]
Email: [Insert privacy contact email]
Telephone: [Insert number]

We’ll use your information only to respond to your enquiry, deliver our services, and meet legal obligations — never for marketing.

All images and taglines are copyrighted and property of Projek LTD